Job Description:

Field Service Technician/Engineer


Location   Fort William. Candidates should ideally be based on the west coast mainland with regular days at the Fort William lab expected.
Reports to   Chief Operations Officer, UK and also working closely with CTO
Hours & leave   Full-time, permanent — 37.5 hours per week, 28 days annual leave.
Vehicle   Company vehicle provided (full UK driving licence required).
Salary   Competitive, depending on experience.


About the client Our client is a deep tech marine technology company developing autonomous environmental monitoring platform that use advanced sensors to detect harmful algal blooms and jellyfish at salmon and finfish farming sites, Our field and R&D base is in Fort William, at the heart of Scotland’s west coast salmon-farming region, and we work directly alongside the industry’s leading farming companies.
This is an early-stage post in a growing, dynamic team.  You have a critical role in getting our products deployed and supported on site and feeding what you learn in the field straight back to our product and engineering teams


The role This is a hybrid field-and-workshop position for someone who is equally comfortable on a fish farm and in on a PC diagnosing a comms link. You will install, commission and maintain our monitoring equipment on sites across the west coast and islands, and carry out assembly, testing and service work back at our Fort William unit.


Field service

• Install, commission and maintain monitoring equipment on active fish farm sites across the Scottish west coast and islands
• Set up, configure and troubleshoot on-site connectivity and remote access so systems report reliably from remote locations.
• Diagnose and resolve faults on site — electrical, mechanical and software — and know when to repair, swap out, or escalate.
• Build strong working relationships with site managers and farm crews, and represent professionally on customer sites.
• Keep clear service records and feed practical field insight back to the product and engineering teams.

Workshop

• Assemble, test and quality-check equipment before deployment.
• Carry out service, repair and refurbishment of returned equipment.
• Support R&D by preparing, building and bench-testing prototype hardware alongside the CTO.

  Essential experience

• Hands-on working on fish farm sites, comfortable with the boats, logistics, people and practicalities of installing and problem-solving equipment in that environment.
• Strong IT and networking skills: confident with IP networking — subnets, switches, routers, VPNs and remote access.
• Software-literate: comfortable working with software configuration, logs and diagnostics rather than only swapping hardware.
• Hands-on engineering: practical electro-mechanical fault-finding ability across electrical, mechanical and electronic systems.
• Mobility: a full UK driving licence, and the flexibility to travel to sites and stay away occasionally when work requires it.

Note on background:  Direct fish farm site experience is strongly preferred. However, we will consider candidates with strong IT and field-engineering experience from another remote-site industry — such as offshore energy or telecoms — who can demonstrate they will get up to speed quickly in the aquaculture environment.


Desirable

• Electronics or instrumentation background.
• Marine or offshore experience, and comfort working on and around small vessels.
• Experience with sensors, data logging or environmental monitoring systems.

What we offer

• A competitive salary and a company vehicle.
• Visible impact in a small, fast-moving team building something new.
• The chance to shape how a growing company operates in the field from the very start.
• A varied role that combines time on the water, in the workshop, and close to live R&D.

With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.