Job Description:

Job Description – Healthcare Assistant (HCA)

Millennium Staffing Ltd is looking for compassionate, reliable and dedicated Healthcare Assistants (HCAs) to provide high-quality care and support to residents in care homes and other healthcare settings. The successful candidates will help residents maintain their dignity, independence, comfort and wellbeing by providing person-centred care in accordance with individual care plans and company policies.

Key Responsibilities

• Assist residents with personal care, including washing, bathing, dressing, grooming and toileting, while respecting their dignity, privacy and personal preferences.

• Support residents with mobility, repositioning and transfers, following safe moving and handling procedures.

• Assist with meals and drinks, ensuring that individual dietary requirements and hydration needs are met.

• Provide emotional support, companionship and reassurance to residents, promoting their independence and overall wellbeing.

• Observe residents' physical and emotional condition and promptly report any changes or concerns to the nurse in charge or senior staff.

• Maintain accurate care records and complete all required documentation in accordance with care home procedures.

• Follow individual care plans and risk assessments to ensure residents receive appropriate and consistent care.

• Maintain a clean, safe and comfortable environment, following infection prevention, control and health and safety procedures.

• Support residents with daily activities and encourage participation in social and recreational activities where appropriate.

• Report accidents, incidents, safeguarding concerns and any suspected abuse or neglect to the appropriate senior staff immediately.

• Work collaboratively with nurses, senior carers, care home managers and other healthcare professionals to ensure effective care delivery.

• Maintain confidentiality and protect residents' personal information in accordance with company policies and data protection requirements.

• Follow emergency procedures, use personal protective equipment correctly and report hazards or faulty equipment promptly.

• Attend mandatory training, staff briefings and supervision sessions as required.

• Maintain professional conduct, punctuality and reliability while complying with Millennium Staffing Ltd and client policies.

Essential Requirements

• A caring, compassionate and patient approach to supporting vulnerable individuals.

• Good communication and interpersonal skills, with the ability to work effectively as part of a team.

• Understanding of person-centred care, safeguarding, confidentiality and the importance of maintaining residents' dignity.

• Ability to follow instructions, care plans, risk assessments and workplace policies.

• Flexibility to work day shifts, night shifts, weekends and bank holidays, depending on service requirements.

• Eligibility to work in the UK and willingness to complete all required pre-employment checks.

Desirable Qualifications and Experience

Previous experience as a Healthcare Assistant, Care Assistant or Support Worker in a care home or healthcare setting is desirable. Relevant Health and Social Care qualifications and up-to-date mandatory training certificates are advantageous. Candidates should be willing to undertake any additional training or client-specific induction required for the role.

Compliance and Training

All successful candidates must complete Millennium Staffing Ltd's recruitment and compliance procedures before being allocated shifts. Required documentation may include proof of identity, right-to-work evidence, employment references, DBS documentation where applicable, qualifications and relevant training certificates.

Candidates may also be required to complete client-specific induction and shadow shifts before commencing duties. Staff must keep their documentation and training up to date and comply with all applicable company and client policies.

Personal Attributes

The ideal candidate will be reliable, punctual, professional and attentive to detail. They should demonstrate empathy, respect individual differences, remain calm in challenging situations and be committed to delivering safe, respectful and high-quality care.

Application

If you are passionate about helping others and committed to providing excellent person-centred care, Millennium Staffing Ltd welcomes your application to join our healthcare team.