Job Description:

The Regional Operations Manager will lead service delivery across the Midlands, North and Scotland, covering planned maintenance, reactive work and minor projects. You’ll oversee regional financial performance, operational teams and key client relationships.

The Role

As the Regional Operations Manager, you'll:

• Oversee PPM, reactive maintenance, call-outs, minor projects and subcontract works.
• Manage regional P&L, including revenue, margins, costs and contract profitability.
• Plan engineering capacity and monitor productivity against forecast client demand.
• Manage client relationships, contractual obligations and escalated service issues.
• Track SLAs, KPIs and operational data to drive continuous improvement.
• Lead regional managers and supervisors while maintaining quality and health and safety compliance.

About You

To be successful as the Regional Operations Manager, you'll have:

• Essential: Regional, multi-site or multi-contract operations management experience in FM or engineering services.
• Essential: Proven P&L management experience and delivery of commercial targets.
• Essential: Experience managing B2B service contracts and senior client relationships.
• Essential: Knowledge of CAFM or EAM systems and FM or engineering compliance requirements.
• Essential: Experience developing operational teams and driving continuous improvement.
• Desirable: Experience in fire engineering, building services or a related technical discipline.

What's in it for You?

• £75,000–£80,000 per year.
• Company car or £6,000 car allowance, plus up to 20% target bonus.
• Permanent role in Greater Manchester with travel across the Midlands, North and Scotland,
• 25 days' holiday plus bank holidays, with the option to buy five additional days.
• Contributory company pension, life assurance and healthcare scheme.

Apply Now

To apply for the position of Regional Operations Manager, click Apply Now to send your CV to Paul Heard.

Apply today to be considered.