Job Description:

Registered Manager – Children’s Residential Home

Location: Basingstoke, Hampshire
Salary: Competitive Salary - Relocation Package 
Contract Type: Full-time, Permanent
Reports To: Responsible Individual / Director

About Yaffle Care

Yaffle Care’s new residential children's home, purposefully designed to support children aged 4–17 of all genders, with social, emotional, and mental health (SEMH) needs arising from adverse childhood experiences. Our home is a safe, nurturing, and therapeutic environment where children are encouraged to be children—free from trauma, fear, and judgment.

Rooted in the principles of Therapeutic Parenting and the PACE model (Playfulness, Acceptance, Curiosity, Empathy), Lumen House offers a trauma-informed, child-centred approach that values emotional warmth, acceptance, and meaningful connection.

Role Purpose

As the Registered Manager, you will be the inspirational leader of Lumen House—responsible for delivering the highest standards of care, ensuring full compliance with Ofsted and Children’s Homes Regulations 2015, and embedding therapeutic, trauma-informed practices into daily operations. You will lead and develop a high-performing team that puts children’s wellbeing, voice, and progress at the centre.

Key Responsibilities

Leadership & Culture

• Provide strategic and operational leadership to ensure delivery of outstanding therapeutic care.
• Foster a culture of emotional safety, openness, and continuous learning.
• Champion the home’s ethos by modelling Therapeutic Parenting and the PACE approach in all interactions.

Regulatory Compliance & Quality

• Maintain registration with Ofsted, ensuring full adherence to the Children’s Homes Regulations 2015 and Quality Standards.
• Regularly review and update the Statement of Purpose.
• Lead on all regulatory inspections and prepare evidence-based reports including Regulation 45.
• Manage risk, incidents, complaints and audits within a robust quality assurance framework.

Child-Centred Practice

• Ensure the development and implementation of personalised care and placement plans.
• Promote each child’s participation in decisions affecting their lives.
• Lead safeguarding practice and ensure children’s emotional, educational, health, and developmental needs are met. Promote social inclusion, equity, and rights-based care.

Staff Management & Development

• Recruit, induct, supervise, and appraise a resilient and trauma-informed care team.
• Implement regular team meetings, reflective practice, and performance management systems.
• Oversee training plans and CPD to ensure all staff are competent and confident in therapeutic practice.

Operational & Financial Oversight

• Manage staffing rotas to ensure consistency and safe levels of cover.
• Oversee budget planning and financial record-keeping.
• Maintain the home environment to a high standard, meeting all Health & Safety requirements.

Multi-Agency Working

• Build strong relationships with placing authorities, social workers, families, education settings, and health professionals.
• Act as the key contact for commissioners and attend placement planning, LAC reviews, and professional meetings.

Essential

• Level 5 Diploma in Leadership and Management for Residential Childcare (or equivalent) or willing to work towards
• 2 years’ experience working with children in a residential setting, with at least 1 year in a supervisory/managerial role.
• Proven track record of meeting or exceeding Ofsted standards.
• Knowledge of safeguarding, child development, trauma, and SEMH needs.
• Confident in crisis management and emotionally resilient. Commitment to equality, diversity, and inclusion.

Desirable

• Experience managing homes rated “Good” or “Outstanding”.
• Training in PACE, Therapeutic Parenting, or PRICE. Experience working with CSE/CCE, autism, or complex trauma.
• Familiarity with Reg 44/45 processes and SSCIF.

What We Offer

• Competitive salary with bonus structure
• Supportive leadership and clinical consultation
• Extensive CPD including therapeutic and trauma-informed training
• Full onboarding and mentoring into the Yaffle Care model, along with regular supervision and reflective spaces, opportunity to shape and lead a new, values-led service

Come and be part of something special!

At Yaffle Care, we're a small, family-run business with big ambitions. We're looking for a passionate Registered Manager to join our close-knit, supportive team and help shape our future.

If you're looking for somewhere you're truly valued, supported and can make a real difference, we'd love to hear from you!