Job Description:

Join Our Clients Customer Care Team in Cramlington!

Are you passionate about providing exceptional customer service? Do you thrive in a lively environment where every day brings new opportunities to make a difference? If so, we have the perfect role for you!

We are seeking a dedicated Sales & Customer Service Administrator to join our clients vibrant team in Cramlington. This is a permanent position where your enthusiasm and commitment will help us deliver the best retail experience to our valued customers!

What You'll Do:

• Engage with customers through various channels (phone, email, and social media) to answer queries and resolve issues promptly.
• Provide product information and guidance to help customers make informed decisions.
• Process orders using bespoke CRM system.
• Maintain a positive, empathetic, and professional attitude in all customer interactions.
• Collaborate with team members to achieve service goals and improve processes.
• Document customer interactions and feedback to enhance service quality.

What We're Looking For:

• A friendly, outgoing personality with a passion for helping others.
• Excellent communication skills, both verbal and written.
• Strong problem-solving abilities and a knack for thinking on your feet.
• Ability to work well in a fast-paced environment while maintaining attention to detail.
• Previous experience in customer service or retail is a plus, but we welcome enthusiastic newcomers too!

What We Offer:

• A dynamic, supportive workplace where your ideas and contributions are valued.
• Competitive salary and benefits package.
• Opportunities for professional development and career advancement.
• A fun, team-oriented atmosphere with regular team-building activities and events.
• The chance to be part of a company that truly values its customers and employees!
• Opportunity to increase yearly salary based on overall company performance.

Hours:

At our company, we believe that every interaction counts, and we're committed to creating memorable experiences for our customers. If you're ready to bring your cheerful spirit and professional approach to our team, we want to hear from you!

Ready to Make a Difference?
If this sounds like the perfect opportunity for you, don't wait! Apply today!

Join us in making every customer interaction a delightful experience. Let's spread joy together in the world of retail!

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.