Job Description:

Senior BMC Remedy Developer - SC CLEARED

Location: UK Wide

Salary: £70,000-£85,000

BMC Remedy Developer to design, develop, and maintain applications within the BMC Remedy ITSM suite.. You will need to have experience in designing, developing, and implementing Remedy solutions to improve business processes and improve user experiences. In this role you will work closely with other technology teams as well as the Automation Development team. The focus of all our staff is to enhance and transform our customer platforms and experience for the better.

Duties:

• Design, develop, and customize BMC Remedy applications, including workflows, forms, active links, and filters.
• Configure and maintain ITSM modules such as Incident Management, Problem Management, Change Management, and Asset Management and troubleshoot and resolve issues in the Remedy environment.
• Optimise Remedy application performance and ensure scalability.
• Create and maintain technical documentation, including design specifications and user guides.
• Collaborate with cross-functional teams to integrate Remedy with other enterprise applications and provide ongoing support, enhancements, and upgrades to the Remedy system.

Skills and experience

• BMC Remedy ITSM Certification.
• Understanding of ITIL framework and best practices.
• Experience in cloud-based deployments of Remedy application
• Wide-ranging experience in developing and customising workflows and integrations and in programming skills e.g. JavaScript
• A problem-solving and analytical approach and the ability to communicate and collaborate with people at all levels