Job Description:

Senior Operations Coordinator – Ocean Freight

Location: Trafford Park, Manchester
Salary: Up to £45,000 basic, depending on experience
Working arrangement: Hybrid working available
Vacancies: Two
Start date: Immediate

We’re recruiting two experienced Senior Operations Coordinators to join a busy ocean freight team in Trafford Park. This is an end-to-end operations role covering import, export and cross-trade shipments worldwide, with responsibility for each file from booking through to completion and billing.

The role

You’ll manage full load and LCL shipments, keeping customers, overseas agents, carriers and suppliers informed throughout the process. You’ll oversee bookings from order placement to pre-alert and file closure, including costing and billing.

Pricing and procurement are handled by a separate team, although you’ll also support these areas as needed.

Key responsibilities

• Manage ocean freight bookings from order placement through to completion.

• Coordinate import, export and cross-trade shipments worldwide.

• Handle both full load and LCL consignments.

• Prepare and issue pre-alerts, and ensure files are closed accurately.

• Complete shipment costing and billing.

• Liaise with customers, carriers, overseas agents and suppliers.

• Support pricing and procurement activity when required.

• Keep shipment records and documentation accurate and up to date.

• Confident communicating with customers and freight partners.

• Manage ocean freight bookings from order placement through to completion.

• Coordinate import, export and cross-trade shipments worldwide.

About you

• At least five years’ experience managing ocean freight shipments.

• Proven end-to-end experience across both import and export.

• Experience handling full load and LCL shipments.

• Organised and detail-focused, with the ability to manage shipments through to billing.

• Confident communicating with customers and freight partners.

£45k+ Subject to experience. 
Hybrid available after probation, 2 days weekly on rota
25 days holiday plus bank holidays
Pension scheme with employer contributions increasing to 8% over the next two years 
Genuine career progression opportunities
Much More

We have two roles available for immediate start. Please send suitable CVs through for review as they become available.