Job Description:

We are recruiting on behalf of our client for the position of Service Advisor in Eastbourne, East Sussex. This is an excellent opportunity for experienced motor trade professionals to join a reputable main dealer within a multi-brand dealer group that has a longstanding presence across the UK. The ideal individual will demonstrate strong customer service skills, automotive knowledge, and a proactive attitude to deliver outstanding service standards.

Benefits for the successful Service Advisor:

• Basic salary up to £32,000, dependent on experience
• OTE of approximately £40,000 through an attractive bonus structure
• Minimum of 25 days holiday, pro rata
• Discounted private health care scheme and health care cash plan
• Range of discounts on services
• Supportive management and full systems & process training
• Company pension scheme
• Opportunities for ongoing career development within a well-established group

Duties of the Service Advisor:

• Handle customer enquiries and address queries efficiently and professionally
• Qualify service needs and diagnose vehicle issues when necessary
• Obtain customer approval and agreement on work to be carried out
• Maintain accurate records within the service department management system
• Manage the handover and administration of loan vehicles
• Clearly explain work carried out on vehicles to customers, ensuring full understanding and authorisation
• Ensure compliance with manufacturer service schedules and guidelines
• Adhere to health and safety protocols and company working standards
• Maintain high standards of customer communication and service delivery

Requirements of the Service Advisor:

• Full UK Driving Licence
• Previous experience within the automotive or dealership environment
• Strong organisational and communication skills
• Passion for delivering excellent customer service
• Good understanding of vehicles and common automotive issues
• Experience with Power systems is advantageous
• Positive attitude and proactive approach to work

This role offers a rewarding career in a customer-focused environment with excellent earning potential. If you meet the criteria and are eager to develop your career as a Service Advisor, we encourage you to apply.

Contact Rhys Woods, Automotive Recruitment Specialist at Perfect Placement covering Eastbourne and East Sussex today to discover more about this fantastic Service Advisor opportunity.

Our team of Automotive Recruitment Consultants all share a passion for finding jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade jobs in your local area, please contact us today.