Job Description:

Competitive Salary | Derby - Hybrid | Contract 

We are partnering with a leading technology and managed services organisation that is continuing to invest heavily in its ServiceNow platform and digital transformation capabilities. As part of this growth, they are looking to appoint an experienced ServiceNow Developer on a contract basis, to play a key role in designing, developing, and enhancing enterprise-scale ServiceNow solutions.

This is an excellent opportunity to join a business delivering complex operational and customer-facing services across a variety of sectors. The successful candidate will work on challenging projects spanning service management, customer operations, field services, asset management, workflow automation, and platform integrations.

• Extensive hands-on ServiceNow development and configuration experience

• Experience delivering solutions across multiple ServiceNow modules, including:

  • IT Service Management (ITSM)

  • Customer Service Management (CSM)

  • Field Service Management (FSM)

  • Enterprise Asset Management (EAM)

  • Strategic Portfolio Management (SPM)

• Strong JavaScript development skills within the ServiceNow platform

• Proven experience with:

  • Glide API

  • Flow Designer

  • IntegrationHub

  • REST APIs

  • JSON and XML payloads

  • Import Sets and Transform Maps

  • Service Portal and UI Builder

  • Workspace development

  • Notifications and email scripting

• Experience designing scalable workflows and automation solutions

• Good understanding of ITIL processes and service management best practices

• Experience integrating ServiceNow with external platforms and third-party systems

• Strong troubleshooting and problem-solving capabilities

• Excellent communication and stakeholder management skills

• Previous customer-facing experience

Applicants must hold:

• ServiceNow Certified System Administrator (CSA)

• ServiceNow Certified Application Developer (CAD)

If you have the experience we are looking for and you think you will succeed within this industry and role, apply today.