Job Description:

Role: Support Administrator

Location: Northampton

Hours: Monday to Friday (full-time, in the office) 

Salary: £25,500 – £26,500 per annum (depending on experience) + monthly commission 

An excellent opportunity has arisen for a highly organised Support Administrator to join a growing business in Northampton, Supporting both the brokering and lending arms of the business, this role plays a pivotal part in the sales process, ensuring all administration, documentation, and systems are managed efficiently to support the Sales Team and maintain smooth progression of deals. 

Duties of a Support Administrator:

• Support the Sales Team with all administration activities including compiling, creating, and checking finance documents, quotations, and proposals
• Submit finance applications to lenders via online portals
• Complete credit checks and review lending rates for client proposals
• Arrange and manage document signatures, ensuring accuracy before authorisation
• Maintain and update CRM systems with sales progress and client interactions
• Raise invoices and commission documents, ensuring accuracy of all details
• Compile pay-out packs for lenders following document completion
• Assist with client onboarding, including KYC checks
• Handle inbound calls and enquiries, directing to relevant team members
• Make outbound calls to lenders, banks, and suppliers to progress deals and obtain required information
• Support the internal credit team with searches and administration
• Assist with any additional duties aligned to the role

• Degree educated preferred (minimum A-Levels or equivalent at BBB or above essential)
• Previous experience in administration or sales support is essential
• Strong communication skills across phone, email, and in person
• Confident and professional telephone manner
• Ability to identify and resolve issues proactively
• Strong Microsoft Office skills and experience using CRM systems (Xero knowledge beneficial)

• Excellent written and verbal communication skills
• Strong attention to detail with proofreading ability
• Highly organised with the ability to prioritise workloads
• Ability to work under pressure and meet deadlines
• Proactive, enthusiastic, and positive attitude
• Good commercial awareness
• Able to work independently and as part of a team

BEDFORDPERM

By applying to this job advertisement, you confirm you have read and understood our Data Protection and Privacy statement and give OA Group authorisation to hold you provided data.

Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days.