Job Description:

OFFICE MANAGER - RECRUITMENT

CENTRAL MANCHESTER | ANCOATS

£30,000 to £35,000 Basic + Benefits + Incentives

THE OPPORTUNITY:

We're looking for a proactive, highly organised and tech-savvy Office Manager with recruitment agency experience to join Get Recruited. This is a varied, hands-on role combining business support, marketing coordination and office operations. Working closely with our CEO and Managing Director, you'll support the team, improve processes and keep the business running smoothly.

You'll join a growing business with a supportive team culture, exciting incentives including European holidays, and the opportunity to make a real impact. This is an ideal role for someone who enjoys variety, takes ownership and thrives in a fast-paced recruitment environment.

THE OFFICE MANAGER ROLE:

• Reporting to the Directors, provide hands-on business support across sales, marketing, administration and general operations, ensuring the smooth day-to-day running of the business.

• Manage shared business mailboxes, answer incoming calls, respond to enquiries and direct communications to the appropriate team members.

• Support the end-to-end delivery of 25+ monthly B2B email, LinkedIn and automated marketing campaigns, including copywriting, data preparation, scheduling, lead distribution and performance reporting.

• Manage website and social media updates, create blogs and support ongoing website optimisation.

• Prepare and send a low volume of targeted B2B letters on behalf of the recruitment team

• Manage large business data sets, including sourcing, verification, cleansing, segmentation and managing data protection compliance.

• Coordinate with external marketing freelances as and when required on Design & SEO

• Handle (from early 2027) a low volume of temporary worker administration, including onboarding paperwork, compliance documentation, timesheets, payroll information and chasing outstanding approvals.

• Ad-hoc support with raising customer invoices, process purchase invoices, directors' expenses and credit cards.

• Proactively identify and respond to day-to-day operational issues, taking independent ownership from start to finish, remaining calm and focused under pressure, and liaising with internal teams and external suppliers to ensure effective resolution.

• Provide administrative and operational support to the Directors, including preparing reports, supporting with new starter preparation, managing supplier renewals, team incentive bookings and assisting with ad hoc business projects.

• Support with system support issues, CRM updates, upgrades, migrations and implementations, identifying opportunities to streamline processes and improve efficiency through AI and automation.

• Responsible for ordering supplies, liaising with suppliers and ensuring the office remains clean and well maintained.

THE PERSON:

• Essential: Previous recruitment agency experience, ideally within Office Management, Business Support, Operations or a similar role.

• Highly organised, proactive and adaptable, with the ability to manage competing priorities and work independently.

• Strong IT skills, particularly Excel, CRM / ATS systems, data management and reporting.

• Experience in email marketing, campaign coordination or marketing automation would be highly advantageous.

• Excellent communication and copywriting skills, with strong attention to detail and a professional telephone manner.

• A confident, resourceful problem-solver who remains calm under pressure and takes ownership of issues through to resolution.

• Commercially minded, tech-savvy and solutions-focused, with an interest in improving processes through AI and automation.

TO APPLY:

If you have previous recruitment agency experience and are looking for a varied, hands-on Office Manager or Business Support role with real responsibility, please apply via the advert for immediate consideration.

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