Job Description:

Customer Service Advisor - Temp to Perm

📍 Location: Crawley, West Sussex
💷 Pay Rate: £12.83 per hour
🏢 Role Type: Full-Time, Office-Based (Onsite)
📅 Contract: Temporary to Permanent

Customer Service Jobs in Crawley | Temp-to-Perm Opportunity

Are you an excellent communicator who enjoys helping people? We're recruiting for a Customer Service Advisor to join a growing team in Crawley, supporting people over the phone and providing a high standard of customer care.

This is an excellent opportunity for candidates looking to transition from retail, airport, hospitality, travel, passenger services, cabin crew, reception, or other customer-facing roles into a professional office based environment.

Full training is provided, making this an ideal role for someone with strong people skills and a passion for delivering outstanding service.

The Role

As a Customer Service Advisor, you will:

• Handle inbound and outbound calls with patients
• Provide information, support, and guidance in a professional and empathetic manner
• Resolve queries and ensure patients receive an excellent service experience
• Accurately update records and maintain confidential information
• Liaise with internal teams to ensure customer needs are met
• Deliver high levels of customer satisfaction on every interaction

About You

We're keen to hear from candidates with experience in:

• Reception, administration, or customer support roles
• Retail and customer-facing environments
• Airport passenger services
• Airline and travel industry roles
• Hospitality and front of house positions
• Contact centres and call centres

Skills Required

• Excellent communication and listening skills
• Confident and professional telephone manner
• Strong customer service focus
• Good attention to detail and administration skills
• Comfortable using computer systems
• Positive, empathetic, and approachable attitude
• Ability to remain calm and professional in a busy environment

What's on Offer?

✅ £12.83 per hour
✅ Temp-to-perm opportunity
✅ Full training provided
✅ Modern office environment in Crawley
✅ Supportive and friendly team

Apply Now

If you're looking for a Customer Service Advisor job in Crawley and have a background in administration, retail, airport customer service, hospitality, travel, or any customer-focused environment, we'd love to hear from you.

Take the next step in your career and apply today.

Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy.


Please be aware we receive a lot of applicants for our roles if you have not been contacted within the next 5 days of applying for this role on this occasion you have not been successful but please go to our website for more vacancies - (url removed).

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.